Security at Lumexpay
Your security is our top priority. We employ bank-grade security measures to protect your data and transactions.
Our Security Measures
Multi-layered security infrastructure designed to protect your business and customers.
End-to-End Encryption
All data is encrypted using AES-256 encryption both in transit and at rest. We use TLS 1.3 for secure communication.
- 256-bit AES encryption
- TLS 1.3 protocol
- Perfect Forward Secrecy
- Encrypted database storage
Multi-Factor Authentication
Protect your account with multiple layers of authentication including SMS, email, and authenticator apps.
- TOTP authenticator support
- SMS verification
- Biometric authentication
- Hardware security keys
Real-Time Monitoring
24/7 security monitoring with AI-powered threat detection to identify and respond to suspicious activities.
- AI-based anomaly detection
- Real-time alerts
- Automated threat response
- Security incident tracking
Infrastructure Security
Enterprise-grade infrastructure with redundancy, DDoS protection, and regular security audits.
- DDoS mitigation
- Network segmentation
- Regular penetration testing
- 99.9% uptime SLA
Certifications & Compliance
We maintain the highest industry standards and certifications.
PCI DSS Level 1
Highest level of payment card security certification
ISO 27001
International standard for information security management
SOC 2 Type II
Independent verification of security controls and processes
GDPR Compliant
Full compliance with European data protection regulations
Security Best Practices
Tips to help you keep your account and data secure.
Strong Passwords
Use unique, complex passwords with at least 12 characters including uppercase, lowercase, numbers, and symbols.
Enable 2FA
Always enable two-factor authentication for an additional layer of security on your account.
Regular Updates
Keep your devices and software up to date with the latest security patches.
Beware of Phishing
Never click suspicious links or share your credentials. We will never ask for your password via email.
Monitor Activity
Regularly review your account activity and transaction history for any unauthorized access.
Secure Networks
Avoid using public Wi-Fi for financial transactions. Use a VPN when necessary.
Report a Security Issue
Found a vulnerability? Let us know immediately.
We take security seriously and appreciate responsible disclosure. If you've discovered a security vulnerability, please report it to our security team.
Contact Security Team:
Email: security@lumexpay.com
PGP Key: Available upon request
Response Time: Within 24 hours
Questions About Security?
Our security team is here to answer your questions and address any concerns.